Food Friday post came a little late because of some dreadful net connection problems
(and not because I was lazy and not following my schedule). But let’s not go into detail on that because it was frustrating and I’m dealing with enough of that feeling right now. Hehe.
Anyway, moving on to the point of this post! I am so excited to share this—I’m giddy just by writing this single line.
So, the other day, my friend, Carlos (we call him Granny because he’s the “Grand Mother” in our group of friends) and I decided to try the new café in our small city. I’m not usually so excited to try out new shops in our place, but because I have this blog, I was inclined (in a good way!) to try it— to try new things, basically, and enthusiastically as well.
I thank my “Do it for the blog” mantra, because it encourages me to actually do and try new things. To push me out of my fluffy cloud of safety, that shields me from trying something new—trying something unusual or even, just trying something I don’t usually do like ordering another flavor of milk tea (heck, I’m still working on that. Wintermelon, as always.)
I wasn’t disappointed though! I was so glad I got to visit that place during their first week (felt like Magellan setting foot on a new island).
Whenever I visit a restaurant, a shop, or a boutique, I honestly get a hundred times observant. And this is saying something, because if I were just in a normal situation, like, hanging out with friends, I won’t even notice their shoes or remember what’s the color of their shirts. Anyway, so I guess why I’m always observant when it comes to these type of things or situation is primarily because of what I got from school. I’m a business student and we eat business operations, management, visual merchandising almost every day (Not that I listen to all discussions most of the time—but you get the point).
Now what I love about this shop is the way they handled their customers.
Honestly, they had me at customer service the moment I stepped on their threshold.
And that’s actually it. In business, you have to take good care of your customers. It’s not always about how good your product is, but it’s also actually more about how your customers feel about your product. The best way to sell something is to stir the emotions of your target market.
Make them feel something. Make them feel special. Treat them like how you want your business to be treated. Build and maintain relationships.
Moreover, aside from their lovely customer service, what I love about this shop as well is their playful ambiance. We were in wonderland that time. The shop was cozy and it basically made us feel alive.
I hope you enjoyed the cute pictures. Not every shop is perfect and this one is not an exception. But anyway, It might as well just seem trivial in a way this kind of shop that I’m posting is for you guys, because in the big city, there a lot of playful shops like this. But where I’m from, in a small dot in the map, these types of things make me feel excited and happy. I haven’t seen the world as it is—all those amazing shops and picturesque places—but hopefully I will, someday. But right now, I’m enjoying the little things, the little development in our good old small town while I still can.
Cheers to capitalism ? Cheers to globalization ? Cheers to economic development ?
Cheers to entrepreneurs!
Have a good weekend, everyone! 🙂
Lots of love from your friendly probinsyana,
ps. the title of this post is their wifi password– you’re welcome.